Services
Our Services
PROCESS IMPROVEMENT AND APPRAISAL SERVICES
CMMI Implementation Consulting
ISO 9001: 2015
ISO 20000-1:2018
Agile Maturity Assessement
Six Sigma and Lean Sigma
INFORMATION SECURITY SERVICES
ISO 27001:2022
BCM Consulting
IT-DR Services
VAPT Services
SOC 1, SOC 2 with CPA attestation
Implementation partner for TraQez (Cyber Security Platform)
PROJECT MANAGEMENT CONSULTING
Setting up PMO
Setting up Agile DevOps
Setting up Change Management
TRAINING SERVICES
CMMI Training
ISO 9001:2015 Lead auditor and Internal Auditor Training
ISO 27001:2022 Lead auditor and Internal Auditor Training
ISO 20000-1:2018 Lead auditor and Internal Auditor Training
Six Sigma and Lead Sigma Training
Scrum Master Certification
CMMI
CMMI Appraisals for DEV/ SVC
Fusion tech process consulting is a certified partner of the CMMI Institute. Our CMMI services include CMMI DEV, SVC & SEC CMMI consulting, and Benchmark Appraisals, Sustainment Appraisals, Evaluation Appraisals. We work closely with our clients to help them achieve model-based process improvements.
CMMI appraisals are carried out to identify an organization’s operational strengths and weaknesses.
APPRAISAL LIFE CYCLE
CLIENTELE
INDUSTRIES
TEAM
OUR TEAM
Dr. V. Chandrasekhar
M.Tech, Phd – IIT – KGP, PMP, SSBB Certified Lead Appraiser CMMI V3.0 DEV Certified Lead Appraiser CMMI V3.0 SVC Certified Professional CMMI V3.0 DEV Lead Auditor (QMS, ISMS, APMG -ITSM & BCMS) ISACA - CISA, CEH, SOC Auditor
Dr. V. Aruna
MD - Director (Medical Informatics) Certified Lead Appraiser CMMI V3.0 DEV Certified Professional CMMI V3.0 DEV
V. S. K. Jyothi
Principal Consultant Lead Auditor (QMS, ISMS & ITSM)
Chandra Sekhar. B
Consulting Practice Head Certified Lead Appraiser CMMI V3.0 DEV Certified Professional CMMI V3.0 DEV
Karthik Ramadoss
Certified Lead Appraiser CMMI V3.0 DEV Certified Professional CMMI V3.0 DEV
Mathi Ezhil Arasu
Certified Instructor - Building DEV Excellence V3.0 Certified Instructor - Building Service Excellence V3.0 Certified Instructor - Foundations of Capability V3.0 Certified Lead Appraiser CMMI V3.0 DEV Certified Professional CMMI V3.0 DEV
Srujan Reddy
Certified Instructor - Building DEV Excellence V3.0 Certified Instructor - Building Service Excellence V3.0 Certified Instructor - Foundations of Capability V3.0 Certified Lead Appraiser (HMLA) CMMI V3.0 DEV Certified Lead Appraiser CMMI V3.0 SVC Certified Professional CMMI V3.0 DEV
CMMI Implementation Consulting
CMMI V3.0, the latest version of CMMI, was created to optimize business performance in an ever-changing global landscape. The CMMI V3.0 model is a proven set of global best practices that enable organizations to build and benchmark the key capabilities that address the most common business challenges.
Our CMMI V 3.0 Process Improvement services include CMMI DEV, SVC & SEC, CMMI consulting, and benchmark, Sustainment and evaluation appraisals. We work closely with our clients to help them achieve model-based process improvements.
CMMI appraisals are carried out to identify an organization’s operational strengths and weaknesses. The standard method used to evaluate an organization’s performance based Method Definition Document V 3.0 for Benchmark appraisals.
Benefits of CMMI Process Improvement
A proven framework for project / program planning and execution.
Measurable impacts on business effectiveness.
Managed cost, schedule, quality, predictability.
Brings integrity and discipline to competition and program execution.
Increase the level of communication between employees of the organization.
Improved communication paths and stakeholder involvement.
Identification of process gaps and institutionalization needs.
Improves management visibility and oversight of program execution.
CMMI best practice adoption.
For more details contact us at: admin@fusiontech.in
ISO 9001: 2015
The ISO 9001 Quality Management standards are suitable for large organizations and small businesses that are seeking to improve their internal management, operational processes, and productivity.
Implementing the ISO 9001 standards and obtaining its certification indicates that the organization has established the best international practices. As a result, organizations achieve their objectives, decrease their internal costs, increase their revenues, and, most importantly, improve the level of customer satisfaction.
Benefits of ISO 9001:
Continuous improvement.
Increase in market share and profitability.
High customer satisfaction.
Consistency in the delivery of product/service.
Better regulatory and legal compliance.
Eliminated process errors & inefficiencies.
Enhanced risk management.
Competitive edge in a domestic and overseas operation.
For more details contact us at: admin@fusiontech.in
ISO 20000-1:2018
ISO 20000 certification implies an IT service organization is conscious about their customers, committed to service quality, and have implemented several internal controls that ensure fulfillment of IT Service Level Agreement, and IT availability risks.
It is a certification standard that enables the organization to be assessed has demonstrated a considerable amount of implementation in ITSM domains. If successfully certified, it means that the organization has demonstrated the implementation and is ‘continually’ improving.
Our experts help organizations with a set of requirements for establishing, implementing, maintaining, and continually improving a service management system (SMS).
Potential benefits of the service:
Provides a better definition of how service management companies operate than ISO 9001.
Provides guidance on planning and delivering service offerings.
Ensures cost-effective service delivery.
Helps guide the transition from investing in technology to managing systems and services.
For more details contact us at: admin@fusiontech.in
Agile Maturity Assessement
After you have implemented agile practices in your organization, how do you measure how you’re doing as a team? We help you identify potential areas of improvement by conducting an Agile Maturity Assessment. From there, we identify areas of possible improvement. Working with your team, we help you implement approved changes. We work with the entire organization to ensure you experience the highest level of potential productivity, given the maturity level of agile practices in implementation.
Fusion Tech Process Consulting has expertise in the full range of agile maturity levels. Our services include initial awareness assessment, process definition, and complete facilitation. We design and agile maturity framework that fits your entity and suits your organization’s needs.
For more details contact us at: admin@fusiontech.in
Six Sigma and Lean Sigma
In today’s competitive business world, there is an ever-increasing need for organizations and professionals to showcase agile behavior, precede desired business expectations, and eliminate repeatable errors.
If you want to make your workplace more efficient and effective while reducing waste, Fusion’s Lean Six Sigma (LSS) consulting service is here to help!
Our experts helping you to create, deploy and sustain an organization-wide Lean Six Sigma quality culture. We train your personnel as LSS Green and Black Belts and help you implement the LSS-supporting infrastructure to make LSS part of how you do business.
Potential benefits of the service:
Cost savings.
High Productivity.
More Predictable and Shorter Cycle Times.
Lower Defect Rates.
Process stability and better Customer Satisfaction.
For more details contact us at: admin@fusiontech.in
ISO 27001:2022
Information is a valuable asset that needs to be suitably protected. Information Security protects your data from a wide range of threats to ensure business continuity, minimize business damage, and maximize return on investment and business opportunities.
Implementing ISO 27001 in your organization is the right step towards actively addressing challenges and potential risks in an efficient way. With it, you create a proactive plan for addressing potential risks and establish a plan for business continuity. This certification is an excellent framework that helps organizations manage and protect valuable data and information assets through best practice structures.
Benefits of ISO 27001:
Provision and demonstration of secure environment to clients.
Securing intellectual property and valuable assets.
Managing security between projects.
Preventing loss of product information to external attacks, internal theft.
Meeting security requirements imposed by clients.
Enhanced customer satisfaction.
For more details contact us at: admin@fusiontech.in
BCM Consulting
Business Continuity Management System is an essential initiative for any type of business, as this helps an organization recover their business during any kind of disruption, threats, cyber-attacks whatever be the cause.
Fusion Tech Process Consulting’s Business Continuity Management (BCM) processes follow international best practice resilience standards and guidelines such as Disaster Recovery Institute International (DRII), the Business Continuity Institute (BCI), ISO 22301, and other similar standards. Through following these guidelines Fusion Tech Process Consulting creates tailor-made BCM plans and programs to fit your organization.
We provide a host of services in BCM, IT Disaster Recovery, and Crisis Management. These include, among other things.
Gap Assessment.
Implementation.
Audit.
Training.
Benefits of Implementing Business Continuity Management:
Provides stakeholders with a strong assurance that risks from potential disasters have been reasonably addressed and mitigated, and that business can survive even major disruptions.
Provides organization personnel with approved processes and procedures during a crisis – helps in both employee safety, business recovery, and IT DR.
Ensures faster and more effective recovery of business operations, including IT recovery.
Reduces risk of business losses, reputation damage, and infrastructure loss.
Provides insurance underwriters evidence that the organization has accurately assessed the risks of conducting business.
Helps attain ISO 22301 certification.
Ensures compliance with other standards such as ISO 27001.
For more details contact us at: admin@fusiontech.in
IT-DR Services
Today most of the Businesses are increasingly operating in 24x7 support and 365 days a year. Downtime for IT services is costly and difficult to work around. Fusion Tech Process Consulting can help your business increase uptime by implementing a variety of Availability Services.
We can design and implement an IT solution that provides real-time redundancy and fail-over of critical services.
For more details contact us at: admin@fusiontech.in
VAPT Services
Defending an organization’s data from attacks is a critical role. Any breach of data can severely damage the reputation of your organization, which can lead to a loss of business both now and in the future.
Minimize your organization’s risks and protect against future attacks with Cyber Security Assessments services. This assessment identifies your most critical vulnerabilities so you can find opportunities for improvement. We are experts at combating cyber threats, and we understand the behaviors, tactics, and procedures of global threat actors.
Benefits of Vulnerability Assessment and Penetration Testing (VAPT):
Comprehensive application evaluation than any single test alone.
More detailed view of the threats facing its applications.
Enabling the business to better protect its systems and data from malicious attacks.
Flaws are easily fixed for third-party vendors and internally made software.
Enables IT, security teams, to focus on mitigating critical vulnerabilities while the VAPT provider continues to discover and classify vulnerabilities.
For more details contact us at: admin@fusiontech.in
SOC - I
Most organizations find it cost-efficient to outsource certain services, such as data hosting, colocation, data processing, and Software-as-a-Service (SaaS). The data that is transmitted, stored, maintained, processed, and disposed of by these service providers must be kept confidential, secure, private, and available for use. Also, a service provider’s system processing must be complete, accurate, timely, and authorized. A SOC 2 Report ensures companies that the five Trust Service Principles of Security, Availability, Processing Integrity, Confidentiality, and Privacy are being addressed by their service organization’s controls.
Our experts will help your organization to achieve successful SOC compliances.
Our approach:
Planning.
Understanding the service organization.
Evaluating control objectives and controls.
Evaluating management’s description and controls.
Reporting.
For more details contact us at: admin@fusiontech.in
Service Organization Controls (SOC) – 1 and 2
In today’s times, demonstrating a controlled operating environment provides a significant differentiation to the Service Providers in the marketplace. Customers look for Service providers with mature processes in order to reduce the risk exposure associated with outsourcing key activities.
Service Organization Controls has three types of reporting:
- Financial Scope: Controls relevant to customer financial reporting
- Information Security Scope: Controls relevent to trust principles
- Marketing Scope: Similar to SOC 2 but with less details for marketing and public consumption
Service Organization Controls has 3 types of reporting.
SOC 2 compliance is an increasingly common framework and applies to many businesses today. Specifically, SOC 2 applies to any service provider that stores customer data in the cloud. It is quite relevant to SaaS businesses, but also to many others who store their customers’ data in this way.
SOC 2 audits are organized around five "Trust Principles". Service Organization will choose which principles they want the auditor to attest. This is a business decision based on what is most important to your customers. The Trust Principles are:
Various parties that are involved in the Fusion SOC 2 consulting and assessment process. Lex- Q is the Fusion Technologies Certification partner with operations in US and India
Service Organization
Service Auditor
(Lex-Q Auditor)
User Entity
(Service Org. Clients)
User Auditors
(Auditing Firms)
Fusion Approach for Consulting and Assessment
Product Design and Innovation
We are a product design and experience organization with an innovative thought process. We're a team of creative thinkers, fixers, makers, and dreamers on a mission to solve critical product challenges.
We specialize in the design, user experience, and engineering of IT products and digital experiences with studios in India and the USA. We strive to create smart, unique, and intuitive solutions that profoundly connect with users on both rational and emotional levels.
For more details contact us at: admin@fusiontech.in
Product Development
Your idea. Productized and shipped to target markets in the world.
Starting as early as you have an idea for software product development solutions, we work with you to analyze, build, design and release a final product to market. Our software product developers are focused on understanding your users’ needs, validating hypotheses quickly, reducing risks, and continually improving our processes to ensure a highly efficient and fluid product development life cycle based on the Lean Startup methodology.
For more details contact us at: admin@fusiontech.in
Product Reengineering
Our re-engineering services focus on transforming an existing product to reconstitute it in a new form and with new features aligned with current market trends, taking the advantage of emerging technologies but without making major changes to the inherent functionality. Our Product re-engineering solutions focus on retaining the core features and logic of the existing system while bolstering the system by migrating it to emerging technologies. Our R&D team has the expertise and skill required for re-engineering the entire product by using an identical technology but incorporating the latest components. We minimize product re-engineering services by using efficient ways of system migration. This process is usually done for either obsolescence or cost reduction.
Our product re-engineering flow is mentioned below:
Re-engineering feasibility check.
Product Study.
Baseline Specification Preparation.
Implementation and Final Testing.
Handed Over with Hyper care Period.
The objective of Our Re-Engineering Services:
Functional Enhancement.
Improved Maintainability.
Migration.
Improved Reliability.
For more details contact us at: admin@fusiontech.in
Server Simplification
Most large enterprises and small to medium-size businesses (SMBs) have physical servers, virtual machines, or a combination of both supporting production operations. Organizations also have a variety of production workloads such as Microsoft® Exchange for email, SharePoint® for collaboration and content management, and various vendor-supplied or internally developed line-of-business applications running SQL database servers.
Our experts to be analyzed as per process & practices, and migrate these workloads to different hardware or virtual machines (VMs).
For more details contact us at: admin@fusiontech.in
Artificial Intelligence (AI)
Today Artificial Intelligence is penetrating every side of the business and its functions, from deploying Chatbots to AI-driven platforms. We help other businesses in building cutting-edge AI solutions that enable them to be a leader. Cognitive Automation and Operational Analytics helps enterprises to improve business outcomes and enable new services.
Our AI experts provide Strategy consulting for business case identification, Data Discovery, Artificial Intelligence Platform Solutions with Data Dictionary, and Defining Enterprise Artificial Intelligence Strategy and Intelligent Process Automation.
We create powerful and intelligent solutions that are capable of enhancing operational efficiency and fueling business growth.
For more details contact us at: admin@fusiontech.in
Machine Learning (ML)
In the age of connected devices, immersive experiences driven by personalization and intelligent operations are unlocking new possibilities for every industry. Today, many businesses rely on Machine Learning to derive patterns from data to monitor, analyze, and predict customer/machine behavior and perform actions without human intervention.
Our experts help the organizations to build highly customized solutions running on advanced machine learning algorithms. We also help companies integrate these algorithms with image & video analytics, as well as with emerging technologies such as augmented reality & virtual reality to deliver utmost customer satisfaction and gain a competitive edge over others.
For more details contact us at: admin@fusiontech.in
Application Re-Engineering and Modernization
With the rapid pace of technological innovation, you might find that your software or applications have become outdated, inefficient, difficult to use, costly to update and maintain, or simply insufficient for your business needs. All issues which can affect performance, reliability, and scalability. A more robust, modern solution may help improve customer satisfaction, increase efficiencies, or allow you to expand to new markets.
We specialize in modernizing your applications and integrating newer technologies.
Our services include:
UX/ UI Design Services.
Brand Refresh & Enrichment.
Environment Upgrades.
Service Enabling.
Web Enabling.
Modernization and Migration.
Our unique competencies lie in:
Model-based Modernization.
Migration Factory Approach.
Service driven Application Modernization.
Re-engineering Methodology.
Application Migration Tools.
Data Migration Tools.
For more details contact us at: admin@fusiontech.in
Value Engineering Services
Engineering Design Optimization.
Product Weight & Cost Reduction.
Modular Design.
Part/Feature Library & Configuration.
Supplier Integration, Localization, Low-Cost Sourcing.
We believe in Value Engineering which is an organized/systematic approach directed at analyzing the function of systems, equipment, facilities, services, and supplies to achieve their essential functions at the lowest life-cycle cost consistent with required performance, reliability, quality, and safety for improving profitability in projects.
Our team delivers value engineering design services to various industry verticals and helps them in identifying various design constraints, facilitates a better understanding of design variables, and determines areas that can be improved considerably.
Our Value Engineering workflow:
Gathering information.
Identify Alternatives.
Evaluation.
Implementation.
For more details contact us at: admin@fusiontech.in
Setting up PMO
With the Project Management Office (PMO) being one of the fastest-growing concepts in project management, we can help your organization implement your very own PMO today!
We help companies to manage the process, acting as the problem-solvers and overall project overseers, taking full ownership of the project management and execution. We assist internal project teams of our clients in defining the task list, milestones, and the project plan, in setting up the project governance structure, in monitoring the progress and in coordinating project activities and their implementation as well as in meeting project deadlines, budgets, and quality expectations.
Services for Project management office (PMO):
Current State Assessment.
Future State Vision.
Gap Analysis.
Implementation Strategy.
Implementation Plan.
For more details contact us at: admin@fusiontech.in
Setting up Agile DevOps
Our Agile DevOps Setup services help clients to achieve resilience and agility in the current modern IT world. Our Design Thinking-led approach to enterprise agility with an end-to-end view of the value chain is guided by Lean principles and enabled by intelligent automation. Our adaptive Distributed Agile-DevOps practices with effective collaboration tools to ensure seamless remote operations.
DevOps Implementation Services.
DevOps strategy & consulting.
Enterprise DevOps implementation.
DevOps coaching and mentoring.
Setup and automate core DevOps processes across the development to delivery pipeline.
For more details contact us at: admin@fusiontech.in
Setting up Change Management
Fusion Tech Process Consulting helps enterprises manage change and navigate any aspects of the digital landscape, enabling operational excellence and creating a more agile brand.
Change management is what is needed to bring all the right resources (including people) together in ways that can capitalize on the benefits and provide near unending success. Strategy, technology, and plans will only get your organization so far, change management is key to making sure preferred outcomes not only happen but also stick with true conversion and solid adoption.
Our consultants have the business savvy needed to work with every level of your organization, from the most senior Executives to your end-users. We focus on business outcomes, not typical “change management” activities.
For more details contact us at: admin@fusiontech.in
CMMI Training
Whether you need training in Capability Maturity Model Integration, we’re here to help.
Our CMMI V 3.0 training for businesses is designed to provide measurable improvement in the performance of your organization.
In the CMMI V 3.0 training sessions, we’ll focus on practical and useful ways for you to adopt the CMMI to improve performance – from senior management through to project teams.
Our CMMI V 3.0 Training services capabilities will lead your business in the directions of:
Increased productivity.
Reduced risks.
Better customer satisfaction.
Greater profit due to high-quality products and less rework.
Higher probability of capturing new leads and enjoying repeat business from existing customers.
For more details contact us at: admin@fusiontech.in
ISO 9001:2015 Lead auditor and Internal Auditor Training
An ineffective audit can mean severe consequences; resulting in process failure, customer dissatisfaction, and regulatory noncompliance. Optimize your auditing skills with the internationally recognized ISO 9001:2015 and boost your internal audit capabilities. Gain confidence in planning and performing an effective audit, as well as reporting and taking corrective action where necessary.
This training will help you:
Prepare, conduct, and follow-up on ISO 9001:2015 audit activities.
Identify and apply the benefits and requirements of an ISO 9001:2015 audit.
Gain the skills to assess an organization’s capability to manage its QMS.
Write factual audit reports and suggest corrective actions.
For more details contact us at: admin@fusiontech.in
ISO 27001:2022 Lead auditor and Internal Auditor Training
In this two-day course, our expert instructors teach the planning, execution, and reporting of an audit of an Information Security Management System (ISMS) in an organization, assessing its conformance with ISO/IEC 27001:2013.
The course is for beginners in information security and internal auditing. No prior knowledge is required to take this course. Upon course completion, individuals can opt to take the certification exam.
Our Internal Auditor Training prepares you to manage the end-to-end audit process, from initiation to reporting on the assessment to conducting a follow-up. This program is a combination of role-playing, group exercises, and tutorials. Once the course is completed, individuals will understand how to complete an ISMS audit in accordance with the ISO 27001 standards.
Training Objectives:
Develop the expertise needed to audit an Information Security.
Management System (ISMS).
Manage a team of auditors by applying widely recognized auditing principles, procedures, and techniques.
For more details contact us at: admin@fusiontech.in
ISO 20000-1:2018 Lead auditor and Internal Auditor Training
ISO/IEC 20000-1:2018 specifies requirements for an organization to establish, implement, maintain, and continually improve an SMS. The requirements include the planning, design, transition, delivery, and improvement of services to meet the service requirements and deliver value for customers, users, and the organization delivering the services.
The training aims to provide guidance and practical experience in planning, executing, reporting, and audit follow-up of an internal audit in accordance with ISO 19011:2011, when monitoring the effectiveness and conformity of a service management system (SMS) based on ISO/IEC 20000-1:2018.
This training will help you:
Develop internal auditing expertise to add value to the internal auditing process.
Support the delivery of high-quality services in your organization through the operation of an effective SMS that conforms to ISO/IEC 20000-1:2018.
Prepare for second and third-party audits associated with the organization’s SMS.
For more details contact us at: admin@fusiontech.in
Six Sigma and Lead Sigma Training
You need to make price reductions, create better quality, and deliver with shorter lead-times. You need a proven method for achieving this throughout your organization on a rapid, systemic, and continuous basis. Lean and Six Sigma can result in the kinds of changes you are looking for.
Six Sigma and Lean Six Sigma (LSS) deployment is an organization-wide strategy to achieve breakthroughs in areas such as productivity improvement, PPM reduction, lead time, and cycle time reduction.
The real success of a Lean Six Sigma program is measured by the sustainability of the program. To ensure the sustainability of your Lean Six Sigma program:
We develop a plan whereby we work side-by-side with your team members to instruct them and assist them in a specific project.
Then we systematically step away from your team in stages, giving them more and more independence as we progress throughout the engagement to allow your team to be better prepared and more self-sufficient.
For more details contact us at: admin@fusiontech.in
Scrum Master Certification
Scrum is a framework for developing and sustaining complex products. This definition consists of Scrum roles, events, artifacts, and the rules that bind them together. The Scrum framework consists of Scrum Teams and their associated roles, events, artifacts, and rules. Each component within the framework serves a specific purpose and is essential to Scrum's success and usage.
Our training program will prepare participants for mastering the most difficult role in Scrum while providing tested and practical techniques for data-based iterative product management within Scrum through videos, activities, exercises.
Our unique training program will help you:
Deep insights, and a better understanding of the Scrum framework.
Upskill, and Expand your career horizon in adopting Agile and Scrum practices.
Demonstrate your Scrum knowledge along with Certification.
Understand the concepts to practice in Organization and also learn best practices.
For more details contact us at: admin@fusiontech.in
Deep TraQ
A unique product using latest technology in solving the most complex problem in the current situations. Deep TraQ helps the clients to monitor the security aspects of remotely working employees connecting from home. The application provides a host of features to ensure security, monitor the productivity, proved unique capabilities to ensure continues engagement.
For more details contact us at: admin@fusiontech.in
Fusion Biz track
A innovative application to help the owner driven organizations to keep track of their mobile workforce. A combination of web application and mobile application ensure price tracking of work and accomplishments on day to day basis making the business more realistic in tracking payments, work order tracking, accounts management etc.
For more details contact us at: admin@fusiontech.in
PM-Wizard
A unique project management solution that is simple to use and help project managers track the project in more real-time. The combination of web application and mobile application helps in accomplishing the task while tracking the baseline for costing, scope, schedule and effort.
For more details contact us at: admin@fusiontech.in
Org Maker
It is configurable system that helps defining any process and workflows associated with business processes. The platform is used for developing serval customizations that cater to ERP for several engineering industries. The platform is helpful in automating the complete automation of operations of a Technology University.
For more details contact us at: admin@fusiontech.in
Synergy ERP
It an ERP application that helps the enterprise to manage their critical process associated with Sales and marketing, managerial management, Stores management, Accounts management, Assists management, project management, CRM and Office 365 Integration.
For more details contact us at: admin@fusiontech.in